Reshaping the Lowe’s Shopping Experience—One Light Bulb at a Time

Client LOWES

Project NEXT GENERATION SHOPPING EXPERIENCE

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IMPACT

2000

Stores included in rollout

01 THE CHALLENGE

Buying light bulbs isn’t as easy as it used to be. Lowe’s counted on Lextant to simplify the light bulb shopping experience while expanding its lineup with new LED lighting technology.

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02 THE RESPONSE

Lextant examined the shopping experience from a customer’s perspective, which helped them pinpoint opportunities for transformation. They then used an iterative process to redesign, retest, and clarify the final light bulb aisle design.

03 THE RESULT

Lextant’s design seamlessly incorporated new LED product lines, LED education, improved aisle navigation, and optimized customers’ shopping experience.

Lowe’s innovative aisle design rolled out to more than 2,000 stores nationwide.

lowes results
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